About the webinar

Join the webinar to hear real-world case studies from B2B, B2C and B2B2C organizations that show how to strengthen the customer foundation by tightly integrating CRM with ERP, knowledge management, eCommerce and other systems. Discover the way to exploit comprehensive customer profiles and grow two-way information exchange with customers to help your organization leverage its CRM investment to its full potential.

November 27

11:00 am, ET

Featured guest speaker

Matt Tharp

Barton Goldenberg

CRM pioneer with 30+ years of experience, the founder and president of ISM Inc., futurist, the author of The Definitive Guide to Social CRM, one of the first three inductees into the CRM Hall of Fame.

REGISTER FOR THE WEBINAR AND LEARN:

WHY

holistic customer profile is the foundation for every successful CRM initiative.

HOW

successful CRM initiatives get the people (50%), process (30%) and technology (20%) mix right.

WHAT

approach will take your customer relationship management strategy to the next level.

Do not miss out on hearing Barton Goldenberg share his expertise on how to transform your CRM strategy in 2019